TERMS & CONDITIONS

This website is operated by Ivy Kirk Collection LLC. Throughout the site, the terms “we”, “us” and “our” refer to Ivy Kirk Collection LLC. Ivy Kirk Collection LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

RETURN POLICY

We want you to love your Ivy Kirk clothing, so we accept returns and exchanges within 24 hours of delivery. We are a small business and returns impact our success and growth, so it is appreciated when you only order items that you are sure you want. Return shipping fees are the responsibility of the customer. For international orders, we cannot refund duties and taxes paid to clear customs.
For an item to be eligible for exchange:

  • It must be unused, unworn, unwashed, and undamaged.
  • It must have all original tags attached.

If you receive a defective or damaged item, please contact us immediately. In the unlikely event that you are unhappy with your purchase, feel free to get in touch with us so we can help you find a solution by emailing ivy@ivykirk.com.

 

MERCHANDISE AVAILABILITY

Ivy Kirk Collection is known for our exclusive, high quality merchandise. With that, it is possible that our items may be available in limited quantities or only while supplies last. Ivy Kirk Collection will do everything we can to keep our website as updated as possible. However, if an item is displayed on our site, it does not guarantee that the item is available. We will contact you if an order you place cannot be filled. If you have any questions regarding availability, please feel free to contact us via the contact us page or by phone.

MERCHANDISE DISPLAY

Ivy Kirk Collection will do everything we can to display our products as accurately as possible. Due to various factors, including the display and color capabilities of your computer monitor, what you actually see on your screen may be affected. As a result of this, Ivy Kirk Collection cannot be held responsible for the display of any color, texture or detail of its merchandise on your computer screen and cannot guarantee the accuracy. However, if you are dissatisfied with any item you purchase from Ivy Kirk Collection Boutique, please refer to “Return Policy” section for details.

COPYRIGHT AND TRADEMARKS

Ivy Kirk Collection LLC has copyrighted all content (images and text). This may not be reproduced, published, broadcast, posted, modified, transmitted, displayed, distributed, downloaded or otherwise used except as provided herein without the express written permission of Ivy Kirk Collection LLC. Please be advised that all Ivy Kirk Collection LLC trademarks, trade names, service marks, service names, product names and intellectual property, whether or not delineated in large print or with trademark symbols or in any other fashion are trademarks and/or intellectual property of Ivy Kirk Collection LLC, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander or libel, the law of privacy and publicity and communications regulations and statues. Further, please be advised that Ivy Kirk Collection LLC actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

LINKS TO OTHER WEBSITES

Any third party websites linked to ours are independent of Ivy Kirk Collection LLC and we have no responsibility for the content of their websites. Clicking on links to any off-site pages is done at your own risk, Ivy Kirk Collection LLC is not responsible for their privacy practices or content.

Each user of ivykirk.com agrees to refrain from using any of our content in any offensive, unlawful, threatening, libelous, obscene, abusive, pornographic, or profane manner. Ivykirk.com reserves the right to take action as it deems appropriate in cases where our website is used to constitute or encourage criminal or unacceptable actions.

PRICING

The prices shown on ivykirk.com are in U. S. currency, or selected local currency. Prices are subject to change at any time.

INFORMATION ACCURACY

Ivy Kirk Collection LLC will use reasonable efforts to include accurate and current information on ivykirk.com, but we make no warranties or representations regarding the accuracy of such information.

NONCOMMERCIAL USE

Ivykirk.com, its contents and sales of merchandise through the use of this website are intended solely for the personal, noncommercial use of our clients. Merchandise is not intended for resale.

DISCLAIMER

This website and its contents are provided “as is”. Ivykirk.com disclaims, to the fullest extent of the law, all warranties and conditions, express or implied, including without limitation, warranties of title, implied warranties or conditions of merchantability and fitness for a particular purpose. Neither Ivykirk.com nor any party involved in creating, producing or delivery this website or any incidental, consequential, indirect, or punitive damages, arising out of your access, or punitive damages, arising out of your access, use or inability to use this website, or errors or omission in the content thereof, even if Ivykirk.com has been advised of the possibility of such damages. All users agree that access to and use of Ivykirk.com and the content thereof is at your sole risk.

TERMINATION

Ivy Kirk Collection may decide, at any time to terminate or deny you access to ivykirk.com, with or without notice. It is up to Ivy Kirk Collection alone, whether you have violated any portion of this agreement.

SPECIAL OFFERS/UPDATES/NEWSLETTERS/SURVEYS/CONTESTS

Any offers, contests, emails or other marketing material sent to you is completely voluntary. Ivy Kirk Collection gives you the option to opt out of these marketing communications. Participation in any contests is completely up to you. Providing information may be asked from you when participating in contests. Participating requires information to be submitted but participation is entirely voluntary, therefore submission of information is entirely voluntary.

PRIVACY POLICY

We are committed to protecting all personal information we receive from our customers and maintaining customer privacy. We will not give away, share, sell, or trade any personal customer information. Information we collect about you (our customer) is used to process orders and improve our services and your shopping experience. Below are more details about our privacy policy. If you are a resident of California, please view this page, https://ivykirk.com/pages/ccpa-opt-out.

WHAT INFORMATION DO WE COLLECT?

We collect your personal information when you subscribe to our newsletter, register on our website, or place an order online with us. Information we collect may include name, billing address, mailing address, phone number, email, credit card number, and expiration date.

HOW IS THIS INFORMATION USED?

The information we collect will be used to fulfill any orders you place with us and to notify you of your order status. We may also periodically use your email address to send you information about special services or specials we think might interest you. We also use information you provide to improve our customer service and personalize your shopping experience.

HOW DO WE PROTECT YOUR INFORMATION?

We think protecting your personal information is important, so we use a variety of security measures to maintain the privacy of your personal information. This includes using Secure Socket Layering (SSL) encryption technology. You may purchase online merchandise by calling (201) 452 7639, during business hours. One of our sales associates will gladly take your order. We also make sure that all personal customer information that we are given is protected from unauthorized access. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. Please note that email is not considered to be a secure means of transmitting credit card information.

ONLINE ACCOUNT REGISTRATION

To make online shopping faster and easier, you may register with ivykirk.com. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information. If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to personal information collect through our website.

YOUR CONSENT

By using our website, you are consenting to our online privacy policy.

CALIFORNIA RESIDENTS

California law permits residents of California to request certain details about our disclosure of their personal information to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at ivy@ivykirk.com.

CONTACT US

Let us know what you think. Please email us any questions or comments you have at ivy@ivykirk.com.